Retail Data & Insight Solutions
Transform retail data into insight that drives growth.
Retail is awash in data. Whether it’s footfall, transactions, or customer service calls – yet so few use it smartly.
We help retailers unite structured and unstructured data to reveal consumer journeys, spot sentiment shifts, and meet GDPR head‑on. From Black Friday dashboarding at Boots to call‑centre analytics and legacy migrations, we deliver faster insights, smarter decisions, and tighter compliance. If you’re still sifting through spreadsheets, you’re falling behind. We’re here to change that.
Retailers need intelligence, not just metrics.
Our solutions are built for your world, where Black Friday spikes, sudden product trends, and shifting regulations collide.
We fast‑track impact with use‑case‑led delivery: live dashboards for events, timely insight from customer touchpoints, and smooth migrations away from brittle systems.
With data quality, privacy and governance baked in, you’re not just monitoring you’re mastering. That’s how you seize opportunity in real time, stay compliant, and build loyalty. We help retail businesses become data‑driven, consumer‑obsessed, and future‑ready.
Real clients. Real results.
Explore our case studies to see how we’ve delivered strategies and solutions across industries – tackling challenges, enabling transformation, and proving what’s possible when it’s data by design.
Platform optimisation & BI: Together we drove 70% Efficiency Gains and 52% faster insights for this high street brand.
Business and real time intelligence: Dufrain delivered a real-time performance dashboard for a leading UK retailer, empowering faster decisions and deeper insights during Black Friday.
Business Intelligence: Enabling deeper insights and data-led decision-making with Power BI reports and a scalable model supporting future migration and growth
Your questions, Answered.
How quickly can we go live with event dashboards?
We can stand up live dashboards in days for time sensitive events like Black Friday streaming data directly to your teams so decisions happen in the moment, not the next week.
Can you handle both structured and unstructured data?
Absolutely. We integrate transactional data with review text, call logs, social media, PDFs etc etc to give you a full 360° view of customers and operations.
How do you ensure GDPR compliance?
We build privacy into every layer, access controls, encryption, data lineage and audit logs and more so compliance is never an afterthought. It’s always baked in.
meet our retail data experts
Seán Kenny
All set to make your data AI-ready?
In one conversation, we’ll explore your challenges, share ideas, and leave you with clear next steps – questions to spark internal discussions and practical ways to progress your data and AI journey with confidence.
Let’s talk
Victoria Whittaker
Head of Business Development