Global Payment Processing Provider

Cutting report time in half with data warehouse optimisation and automation

Reduced stored procedure run times by up to 7 hours

Automated and modernised reporting with Power BI

Freed up data teams to focus on insight, not admin

Global Payments Logo

the challenge

A global payment processing provider engaged Dufrain to review and optimise its on-premise data warehouse in preparation for a future cloud migration.

The existing warehouse had grown organically without supporting documentation, leading to knowledge gaps, inefficiencies, and long reporting delays — with some reports taking over 20 hours to run.

The client also wanted to modernise their manual, resource-heavy reporting process and introduce a new automated reporting suite that could speed up delivery and enable their team to focus on business insight.

data services

Data Engineering, BI & Analytics

SQL data warehouse logo
ms power bi Logo

the solution

Dufrain launched two parallel workstreams:
1. Optimise the current warehouse and complete an in-progress data cube
2. Redesign and automate the reporting suite using Power BI
Key activities included:

  • Conducting a top-down review of warehouse risks
  • Mapping current architecture and creating full documentation
  • Reviewing and optimising inefficient stored procedures
  • Streamlining SSIS packages and decommissioning outdated scheduling steps
  • Redeveloping reports in Power BI and automating where possible
  • Running training workshops and supporting the internal team
  • Providing weekly project updates to ensure full stakeholder visibility

the outcome

Stored Procedure Optimisation
• Significant time savings — some processes cut by 7 hours
• Reporting time halved overall
Improved Reporting
• Reports were redesigned into user-friendly Power BI dashboards
• Automation drastically reduced manual effort
• Business insights delivered faster and more consistently
SSIS Package Simplification
• Decommissioned a complex scheduler and improved process flow
• Introduced guides for easier issue resolution and future development
Risk DB Mapping
• Current-state risk environment fully documented and ready for Snowflake replication
Documentation & Training
• End-to-end documentation provided
• Client team upskilled on new tools and reporting processes
Efficiency Gains
• Team resources reallocated to higher-value tasks
• The data warehouse runs more smoothly and efficiently
• Shifted the team focus from admin to analytics

Talent as a Service is at the heart of how we work.

Great outcomes don’t just come from platforms, they come from people.

Our certified experts bring the real-world experience, technical excellence and delivery mindset needed to make data and AI work for your business. Backed by proven credentials and a high-performing community, our people and their skills and imagination are your unfair advantage!

MEET OUR PEOPLE

All set to make your data AI-ready?

In one conversation, we’ll explore your challenges, share ideas, and leave you with clear next steps – questions to spark internal discussions and practical ways to progress your data and AI journey with confidence.

Let’s talk

Victoria Whittacker - Head of Business Development
Victoria Whittaker

Head of Business Development

CALL US ON 0800 130 3656